Existing Customer to connect directly to our customer service team.

Use the app to skip the security questions and talk to the right person

Contact us nowConnect directly to our customer service team.
Your details
Your accounts
Your cards
Transfer and Payments

General enquiries

Need help with your banking? Our virtual assistant Georgie is available 24/7 in your St.George App and Internet banking to answer your everyday banking questions. Georgie can give you instant support online, so you don't need to call us or visit a branch. To speak directly to a person, use Connect in the St.George App for a faster way to get support.

Find out the latest information on our COVID-19 Customer Support Hub.
 

National Relay Service

National Relay Service 

St.George welcomes calls through the National Relay Service. If you are deaf, hard of hearing, or have speech/communication difficulty, choose your access option detailed on the National Relay Service and provide our phone number (02) 9155 7820 when asked by the Relay Officer.

Interpreter

Interpreter Services

Prefer a language other than English? We can help. Our Telephone Banking Service can arrange for an interpreter to help you with your call in your preferred language. Simply ask our bank staff for an interpreter when you call us on 13 33 30.

For information on all our accessible options, go to: https://www.stgeorge.com.au/accessibility

 

Personal banking

13 33 30 - 8am – 8pm (Sydney Time) Monday to Friday (excluding public holidays)

+61 2 9155 7800 (from overseas)

 

Phone Banking

13 33 22 - 24 hours, 7 days

+61 2 9155 7800 (from overseas)

Business banking

13 38 00 - Mon-Fri 8am-6pm (Sydney Time)

+61 2 9155 7800 (from overseas)

Business Banking Online Helpdesk

1300 554 004 - Mon-Fri 8am-8pm (Sydney Time)

+61 2 9155 7818 (from overseas)

Merchant Services

1300 650 977 - Mon-Fri 8am-6pm (Sydney Time)

Margin Lending

1300 304 065 8:30am-5:30pm Mon-Fri (Sydney time)

+61 2 9155 4040 (from overseas)

Claim Unclaimed Money

13 33 30 - 8am – 8pm Monday to Friday (EST) (excluding public holidays)

+61 2 9155 7800 (from overseas)                                                               

Home Loans

13 33 30

Automotive Finance

1300 301 315 - Mon-Fri 8.30am-5.30pm (EST)

Advance Funds Management

1800 819 935

8am-8pm Mon-Sat (Sydney time)

Internet & Phone Banking Helpdesk

13 33 30 - 24 hours, 7 days

+61 2 9155 7800 (from overseas)

Report a lost or stolen credit card

1800 028 208 - 24 hours, 7 days

+61 2 9155 7800 (from overseas)

or via Internet Banking

St.George Assist - a service for those facing financial hardship

1800 629 795 - Mon-Fri 8:30am-7:30pm (Sydney time), Sat 9:30am-6:00pm (Sydney time)            

Are you a financial counsellor acting on behalf of a customer?

1800 629 795  option 2 - Mon-Fri 9:00am–5:00pm (Sydney time)

Customer Feedback

  • Make a suggestion
  • Lodge a complaint
  • Give a compliment

13 33 30

Secure Feedback Form

Branches/ATM

Find a branch or ATM

Postal address

St.George Bank
Locked Bag 1
Kogarah NSW 1485

Subpoena

Subpoenas relating to St.George should be served on our registered office and addressed to:

The Proper Officer
St.George – A division of Westpac Banking Corporation
Level 18, 275 Kent Street
Sydney NSW 2000

Please note the general amount for conduct money is $50.00 payable via cheque and should be made to ‘Westpac Banking Corporation’.

Banking in Western Australia

How to bank in Western Australia

Existing Customer to connect directly to our customer service team.

Use the app to skip the security questions and talk to the right person

Contact us nowConnect directly to our customer service team.