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Use the app to skip the security questions and talk to the right person

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General enquiries

Need help with your banking? Our virtual assistant Georgie is available 24/7 in your St.George App and Internet banking to answer your everyday banking questions. Georgie can give you instant support online, so you don't need to call us or visit a branch. To speak directly to a person, use Connect in the St.George App for a faster way to get support.

Find out the latest information on our COVID-19 Customer Support Hub.
 

National Relay Service

National Relay Service 

St.George welcomes calls through the National Relay Service. If you are deaf, hard of hearing, or have speech/communication difficulty, choose your access option detailed on the National Relay Service and provide our phone number (02) 9155 7820 when asked by the Relay Officer.

Interpreter

Interpreter Services

Prefer a language other than English? We can help. Our Telephone Banking Service can arrange for an interpreter to help you with your call in your preferred language. Simply ask our bank staff for an interpreter when you call us on 13 33 30.

For information on all our accessible options, go to: https://www.stgeorge.com.au/accessibility

 


Personal banking

13 33 30 - 8am – 8pm (Sydney Time) Monday to Friday (excluding public holidays)

+61 2 9155 7800 (from overseas)

 


Phone Banking

13 33 22 - 24 hours, 7 days

+61 2 9155 7800 (from overseas)


Business banking

13 38 00 - Mon-Fri 8am-6pm (Sydney Time)

+61 2 9155 7800 (from overseas)


Business Banking Online Helpdesk

1300 554 004 - Mon-Fri 8am-8pm (Sydney Time)

+61 2 9155 7818 (from overseas)


Claim Unclaimed Money

13 33 30 - Mon-Sat 8am–8pm (EST) (excluding public holidays)

+61 2 9155 7800 (from overseas)                                                               


Home Loans

13 33 30


Automotive Finance

1300 301 315 - Mon-Fri 8.30am-5.30pm (EST)


Internet & Phone Banking Helpdesk

13 33 30 - 24 hours, 7 days

+61 2 9155 7800 (from overseas)


Report a lost or stolen credit card

1800 028 208 - 24 hours, 7 days

+61 2 9155 7800 (from overseas)

or via Internet Banking


Customer Feedback

  • Make a suggestion
  • Lodge a complaint
  • Give a compliment

13 33 30

Secure Feedback Form


Branches/ATM

Find a branch or ATM


Postal address

St.George Bank
Locked Bag 1
Kogarah NSW 1485


Subpoena

Subpoenas relating to St.George should be served on our registered office and addressed to:

The Proper Officer
St.George – A division of Westpac Banking Corporation
Level 18, 275 Kent Street
Sydney NSW 2000

Please note the general amount for conduct money is $50.00 payable via cheque and should be made to ‘Westpac Banking Corporation’.


Banking in Western Australia

How to bank in Western Australia


National Relay Service

If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service and ask for 13 33 30.


Existing Customer to connect directly to our customer service team.

Use the app to skip the security questions and talk to the right person

Contact us nowConnect directly to our customer service team.