Latest Scams and Alerts

June 2024 - Fake Receipt Scams

Be wary of fake receipts

We've received varied reports of customers claiming to have received a branch receipt for items purchased through an online marketplace.

These receipts, which have been altered, are given to a seller as proof of payment to collect an item.

Be Aware - Receipts, whether digital or a printed receipt, could be manipulated to appear consistent with the claimed transaction. Your primary confirmation for receipt of payment should always be by logging into Internet Banking or the App, and verifying the funds have been received in to your account.

If you cannot validate the money is in your account, and the purchaser produces a receipt, be wary as this may be a scam. If the payment is delayed, do not part with the item until you have confirmed the deposit has been received into your account.

What to do next

If you have received an email, SMS or other request that you have identified as potentially fraudulent or a scam account, it’s always a good idea to report this through to us, before deleting it from your inbox and deleted items or your device.

Forward a copy to hoax@stgeorge.com.au or 0457 114 629.

Mar 2024 - Term Deposit Scams

Be alert to fake St.George documents

We've been made aware of scammers impersonating St.George staff members via email. These emails usually include offers with slightly higher interest rates than publicly advertised, professional appearing brochures and account opening application forms.

Before trusting any documents sent to you via email, always validate the same information is available in either our branch or on our website. 

Often scam websites provide 'advisors' who are readily available to guide you through financial choices. These 'advisors' impersonate staff members of the supposed financial company, and provide credible sounding emails or information on current offers. 

Remember - If opening a St.George Term Deposit, you should only ever do this by either visiting a branch, via our website stgeorge.com.au, or via our App. If you are contacted by St.George, we will never ask you to share your Internet Banking password or Secure Codes.

What to do next

If you have received any suspicious communications or collateral that you have identified as potentially fraudulent or a scam account, it’s always a good idea to report this through to us, before deleting it from your inbox and deleted items or your device.

Forward a copy to hoax@stgeorge.com.au or 0457 114 629.

Dec 2023 - SMS Scams

Be alert to unexpected scam messages

This scam SMS claims your access has been suspended. Scammers often use genuine information about an organisation to create some legitimacy in their messages, but make small changes to links or phone numbers to avoid recipients identifying the scam.

Be aware - The phone number in this SMS is for St.George, however the link will not take you to a St.George website. Never use a link received in an email or to sign into your banking. Always type stgeorge.com.au into your browser, or use the App, to securely access your banking.

Please be alert to this and always use genuine apps or websites to validate the information being provided. Remember, never logon to your Internet Banking via a link received in an email or SMS.

Remember - If you have received an email, SMS or other request that you have identified as potentially fraudulent or a scam account, it’s always a good idea to report this through to us, before deleting it from your inbox and deleted items or your device.

What to do next

If you have received an email, SMS or other request that you have identified as potentially fraudulent or a scam account, it’s always a good idea to report this through to us, before deleting it from your inbox and deleted items or your device.

Forward a copy to hoax@stgeorge.com.au or 0457 114 629.

Nov 2023 - SMS Scams

Be alert to unexpected scam messages

This scam SMS claims to be associated with the telco network outage on the 08/11/2023. Scammers often attempt to take advantage of widespread outages, natural disasters and other topical situations to steal your personal and financial information.

Be aware - If you click the link in this SMS, you will be taken to a phishing website which attempts to steal your personal and banking information.

Please be alert to this and always use genuine apps or websites to validate the information being provided. Remember, never logon to your Internet Banking via a link received in an email or SMS.

What to do next

If you have received an email, SMS or other request that you have identified as potentially fraudulent or a scam account, it’s always a good idea to report this through to us, before deleting it from your inbox and deleted items or your device.

Forward a copy to hoax@stgeorge.com.au or 0457 114 629.

Jul 2023 - Email Scam

Scammers posing as St.George - Be alert to fake websites

Scammers often impersonate well known financial service companies to gain your trust and confidence when looking for your next investment opportunity. Scammers commonly use legitimate company information to create professional looking websites or documentation, even registering similar domain names.

Often scam websites provide 'advisors' who are readily available to guide you through financial choices. These 'advisors' impersonate staff members of the supposed financial company, often providing credible sounding emails or information on current offers. 

We've been made aware of scammers falsely claiming to represent St.George, offering slightly higher than advertised Term Deposit rates. Reports include emails sent from domains that are similar to St.George, these include info@stgeorge-wealth.com, info@stgeorge-capital.com and info@stgeorge-fixed.com.

Remember - If opening a St.George Term Deposit online, you should only ever do this by visiting our website stgeorge.com.au or via our App. If you are contacted by St.George, we will never ask you to share your Internet Banking password or Secure Codes.

What to do next

If you have received an email, SMS or other request that you have identified as potentially fraudulent or a scam account, it’s always a good idea to report this through to us, before deleting it from your inbox and deleted items or your device.

Forward a copy to hoax@stgeorge.com.au or 0457 114 629.

March 2023 - LinkT Scams

Be alert to fake messages requesting toll payments

This SMS scam claims to be from Linkt, stating you have unpaid toll fees.

Linkt advise if you have received a communication from someone claiming to be Linkt and it appears to be suspicious, delete it and do not click on any links.

You can visit the Linkt website to report Linkt SMS scams.

What to do next

If you have received an email, SMS or other request that you have identified as potentially fraudulent or a scam account, it’s always a good idea to report this through to us, before deleting it from your inbox and deleted items or your device.

Forward a copy to hoax@stgeorge.com.au or 0457 114 629.

Oct 2022 - SMS Scam

Be alert to receiving messages claiming to be one of your parents

This SMS Scam starts by receiving a message from a sender name of "Dad" or "Mum", a common ploy scammers are currently using to establish your trust, in the hope you will action their request. Your mobile device may group this message into your conversation history, if the sender name and a stored contact match one another.

Wording may slightly vary, however should you receive a request to send money to a family member unexpectedly, always call them on their trusted number (one you've previously spoken to them on) to confirm the request.

What to do next

If you have received an email, SMS or other request that you have identified as potentially fraudulent or a scam account, it’s always a good idea to report this through to us, before deleting it from your inbox and deleted items or your device.

Forward a copy to hoax@stgeorge.com.au or 0457 114 629.

Aug 2022 - SMS Scam

Be alert when receiving new messages claiming to be from your child

This particular scam, commonly received via WhatsApp or other messaging apps, is designed to convince parents their child has a new phone number. The claimed child does not provide their name, but indicate they are a part of the family by responding with wording like "Your oldest and cutest child".

The scammer eventually asks to borrow money, claiming issues with Internet Banking due to the phone number transfer. 

It's always important to validate the person requesting money is legitimate. Call their old number, regardless of any claims the sender may make or check in with other family members to see if they have been advised of a change in number.

What to do next

If you have received an email, SMS or other request that you have identified as potentially fraudulent or a scam account, it’s always a good idea to report this through to us, before deleting it from your inbox and deleted items or your device.

Forward a copy to hoax@stgeorge.com.au or 0457 114 629.