How do I delete Internet and Mobile Banking access?

What does it mean to delete your Internet and Mobile Banking access?

Deleting your Internet and Mobile Banking access means you’ll no longer be able to manage your banking digitally using Internet Banking or the St.George App. You’ll still have access to your funds via St.George Phone Banking and by visiting your nearest branch.

Deleting your Internet and Mobile Banking access does not mean that your accounts will be closed. For more information on how to close your accounts, please visit our website.

Before submitting your request, please ensure that you:

1. Cancel all scheduled and recurring payments in Scheduled and Past Payments settings
2. Switch to paper statements in eStatements settings
3. Set your mail preferences to paper in Mail settings
4. Deregister from BPAY View if you have it set up
5. Close your Worldwide Wallet account if you have one, by calling us on 1300 277 103 (within Australia) or +61 2 9155 7803 (from overseas)
6. Delete any existing Notifications and Alerts if you have any set up

Terms and Conditions:

By deleting your Internet and Mobile Banking access, you accept that:

• Your Internet and Mobile Banking profile will be deleted, and you’ll no longer be able to sign in using this profile.
• You’ll no longer be able to schedule payments and set up recurring payments within Internet and Mobile Banking.
• If you have any future dated payments or recurring plans, they will continue as instructed unless they are cancelled prior to deleting your Internet and Mobile Banking access. Following Internet and Mobile Banking deletion, future dated payments can be cancelled by calling us on 1300 555 203 (within Australia) or +61 2 9155 7800 (from overseas).
• You’ll no longer have access to lock card, card autopay or gambling block features within Internet and Mobile Banking.
• Your BPAY View bills will be deregistered.
• If you have a Worldwide Wallet account, your Worldwide Wallet account will be closed, and your card will be cancelled.
• You’ll receive paper statements for accounts linked to your personal banking profile, instead of via eStatements.
  
• You’ll receive letters and documents about your accounts via post, instead of via your Digital Mail inbox within Internet and Mobile Banking.
• Data sharing will stop for all accounts where you have an active data sharing consent with an Accredited Data Recipient (Third Party Provider).
• You indemnify St.George Bank against all loss, damage, cost, expense, claim, proceeding or liability of any kind arising out of or in connection with your Internet and Mobile Banking access being deleted, save where such loss, damage, cost, expense, claim, proceeding, or liability arises from the gross negligence, fraud or wilful default by St.George Bank, its officers, employees, contractors or agents.
• Once your request to delete your Internet and Mobile Banking access is submitted, we may not be able to cancel it.