Card Lock
Here are the answers to frequently asked questions about using Card Lock when you’ve lost, misplaced, or had your card stolen.
- What is Card Lock?
- How do I lock my card?
- How do I unlock my card?
- How long does it take to unlock my card?
- What happens if I can't find my card?
- How do I access money if my card is locked?
- Can any new transactions occur on my account whilst it is locked?
- What happens to regular payments during the time my card is locked?
- Can I still receive money whilst my card is locked?
- What happens if I think that there is fraud on my account?